The Federal Government and Joe Hockey’s Small Business Bonus Scheme is allowing Sydney businesses the opportunity to purchase new or used cars and claim the tax deductions immediately. If you have an ABN and turn over less than 2 million per year than you may qualify for this tax incentive. Click here to see more:

What our customers think

Dear Stephen

I just wanted to drop you this email to bring your attention to the level of customer service from Gino Mancini today.

Approximately about 30 minutes ago, I dropped by City Ford Rockdale for an unplanned visit as I had issues with my Bluetooth connection on my Ford Mondeo. Gino saw that I had not been attended to & was standing around. Gino took the opportunity to ask if I had needed help as he was going about doing his job. Despite his busy schedule,  Gino was willingly stopped & went to the Ford Mondeo to assist with my Bluetooth. Gino explained what the potential issues would be & the steps needed to rectify the issues. Gino then went about & fixed the Bluetooth problem in no time.

This level of service from Gino Mancini was EXCELLENT. Gino went out of his ways  “TO GO ABOVE & BEYOND” his normal duties to assist “the stranded motorist”. This level of service needs to be shared & recognised by City Ford Rockdale management & all the staff. I strongly believe Gino Mancini need to be recognised openly to encourage him & his colleagues to continue to perform at this high level of customer service.

May I also take this opportunity to recognise the level of service from Fred Jeanes today also. I wanted to praise Gino Mancini’s performance & Fred was readily available to praise Gino. As the current Ford marketing campaign states “THAT’S WHAT SERVICE SHOULD BE”. I strongly feel that this clearly applies to Gino Mancini’s Customer Service. I am currently have my car service here & will continue to do so for future services.

 

Best regards,

Phu

— Phu Vu

Make an Enquiry

We welcome your call at any stage on 1300 852 632, or simply fill out the form below and one of our friendly team will contact you very soon. We look forward to being of service.

Make an Enquiry
(Indicate the Area Code)